Privacy Policy

Last updated: May 11, 2025

Prime Ops Hauling · Demo · Cleanouts (“Prime Ops,” “we,” or “us”) respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding it.

Information We Collect

When you submit a contact or booking form, we collect your name, phone number, email address, the service you're requesting, your preferred date, and any details you share about the job.

How We Use It

We use your information to contact you about the service you requested, schedule the job, send appointment confirmations, and follow up on completed work. We do not sell your information.

SMS Messaging

If you check the SMS consent box on a form, you agree to receive text messages from Prime Ops Hauling at the phone number you provided. Message types include appointment confirmations, service updates, and follow-up communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.

Data Sharing

We use third-party service providers to operate our business (such as scheduling, CRM, and email tools). These providers only access your information as needed to provide their services to us, and they are contractually obligated to keep it confidential.

Data Retention

We retain your contact and job information for as long as needed to serve you, comply with legal obligations, and resolve disputes. You can request deletion of your information by emailing us.

Your Rights

You can request access to, correction of, or deletion of your personal information at any time. Contact us at 239-222-7370 to make a request.

Contact

Questions about this policy? Call 239-222-7370 or visit our contact page.