Privacy Policy

Last updated: June 24, 2026

Prime Ops Hauling · Demo · Cleanouts (“Prime Ops,” “we,” or “us”) respects your privacy. This policy explains what information we collect, how we use it, who we share it with, and your rights regarding it.

Information We Collect

When you submit a contact or booking form, we collect your name, phone number, email address, the service you're requesting, your preferred date, and any details you share about the job.

When you browse our website, we (and the analytics/advertising partners described below) may automatically collect technical information such as your IP address, device and browser type, pages viewed, referring URL, and general location, typically through cookies or similar technologies.

How We Use It

We use your information to contact you about the service you requested, schedule the job, send appointment confirmations, and follow up on completed work. We use browsing data to understand how visitors use our site, measure the performance of our advertising, and improve our services. We do not sell your information.

Cookies, Pixels & Advertising Technologies

Our website may use cookies and similar tracking technologies — including Google Analytics, Google Ads conversion tracking, and the Meta (Facebook/Instagram) Pixel — to understand site traffic and measure the effectiveness of our advertising.

These tools may collect information about your visit (pages viewed, actions taken, device/browser data, and approximate location) and, where you have interacted with our ads on Google or Meta platforms, may associate that activity with your ad interactions. Where advanced matching or Conversions API features are used, contact details you submit (such as email or phone number) may be sent to Google or Meta in a securely hashed (encrypted, non-readable) format solely to measure ad conversions and improve ad delivery — this is separate from, and does not include, SMS/text messaging opt-in data (see below).

Google and Meta process this information under their own privacy policies:

• Google Privacy Policy · How Google uses advertising data
• Meta Privacy Policy

You can control or opt out of this tracking at any time:

• Adjust cookie preferences in your browser settings, or use a browser that sends a Global Privacy Control (GPC) signal.
• Opt out of Google's use of cookies for ad personalization at adssettings.google.com.
• Manage or opt out of ad personalization on Meta platforms in your Facebook Ad Preferences.
• Opt out of interest-based advertising broadly at optout.aboutads.info.

SMS Messaging

If you check the SMS consent box on a form, you agree to receive text messages from Prime Ops Hauling at the phone number you provided. Message types include appointment confirmations, service updates, and follow-up communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.

No mobile information — including your phone number and SMS consent — will be shared, sold, or disclosed to any third party or affiliate for marketing or promotional purposes. This carve-out applies regardless of any other language in this policy: text messaging originator opt-in data and consent is excluded from all categories of information we share with analytics, advertising, or other third-party services described elsewhere in this policy.

Data Sharing

We use third-party service providers to operate our business, including scheduling and CRM tools, email delivery, hosting, and the analytics/advertising platforms described above (Google, Meta). These providers only access your information as needed to provide their services to us, and they are contractually obligated to keep it confidential. As noted above, SMS opt-in data is never shared with these or any other third parties for marketing purposes.

Data Retention

We retain your contact and job information for as long as needed to serve you, comply with legal obligations, and resolve disputes. You can request deletion of your information by emailing or calling us.

Your Rights & Choices

You can request access to, correction of, or deletion of your personal information at any time, and you can opt out of advertising cookies/pixels using the links above. Contact us at 239-222-7370 to make a request.

Children's Privacy

Our website and services are intended for adults seeking hauling, demolition, and cleanout services. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy occasionally. The latest version will always be on this page.

Contact

Questions about this policy? Call 239-222-7370 or visit our contact page.